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All Things WOMM
#WOMMAChat Recap - Content Marketing
Author: Jacob Hurwith
This month, WOMMA and Room 214 decide to tackle content marketing, the form it takes, the programs we use to manage it and when to curate content vs. creating it. We had another thrilling discussion with WOMMA members and beyond. Take a look at what went down.  ...Read More
Things That Make Us Say Word: Slommercial
Author: Andrew Rossi & Lauren Martiello

My Kind of Signs: Artist Jay Shells replaced NYC street signs with “lyric signs.” Some of the signs he hung featured lyrics from rappers like Kayne West, CL Smooth, and Jeru the Damaja.

Slommercial

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The Do’s and Don’ts of A Successful Online Community
Author: Jennifer Voisard

The secret sauce of a successful online community isn’t a big mystery waiting to be revealed. For the last four years, we at ComBlu have been digging into the nitty-gritty detail of hundreds of branded communities across multiple industries. Our goal has always been to understand the EXPERIENCE from the MEMBER’S perspective. If you are planning or already managing an online community, here are some do’s and don’ts to keep in mind. Remember to put yourself in your members’ shoes and ask some hard questions.

 

State of Online Branded Communities

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Getting Smart with Social Media and Healthcare
Author: Andy Levitt

Today's connected consumer expects the brands they use/admire to have a smart presence within social media, and that those brands are able to offer some level of engagement beyond "share this." Part of the problem, of course, is that pharmaceutical companies, and to some degree, many of the agencies that support them, are uncertain about what to do - and what not to do - with respect to social media. Given the potential penalties that the FDA has threatened to bestow for violations, the easy solution is to play it safe, to not act, to not push the envelope in any meaningful way. 

 

Healthcare

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WOMM-U 2013: The Social Business Curriculum - 7 Subjects Essential to Social Media Success
Author: Jacob Hurwith

One of the barriers to entry (and mastery) in social media marketing is bright shiny object syndrome—feeling overwhelmed and distracted by all of the new ideas, tools, channels, and practices that vie for our attention in a rapidly evolving industry. By using familiar concepts and terminology from subjects like math, government, and English, we are able to explain foundational social business concepts in a relatable way for social marketers at any maturity level.

 

Social Flower

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Social Media has Caught Up with the Times
Author: Jacob Hurwith

Yesterday, America witnessed another horrific action that will go down as a dark day in this country’s history. Two explosions rocked the Boston Marathon Monday, April 15th, leaving at least three dead and over 170 wounded at the time of this post. It’s like these events just won’t stop. Last year alone, we saw a massacre at Sandy Hook Elementary School killing over 20 children and another shooting at a Movie Theater in Colorado killing 12. Combine that with the standard (and I realize how sad that is when I say standard) shootings every day across the country (especially in Chicago) and we just realize this world is anything but perfect.

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Think Beyond the Frame: Video Content is Only A Fraction of Your Social Video Distribution Strategy
Author: Devra Prywes

When you upload content to your player of choice, the descriptive copy and tags you select will help optimize your video for SEO. Next, if you’re running paid distribution, consider which player features are necessary to include to influence viewers to act in ways that further your campaign goals. The player has evolved to do much more than simply play video – it’s become an app launcher from which brands can directly drive and capture consumer interaction across the social web.

 

Player

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WOMM-U 2013: Build Your Social Strategy in 30 Minutes
Author: Jacob Hurwith

At WOMM-U on May 20-22nd in Chicago, Cara Friedman, Account Director, and Frank Emanuele, Account Manager, at Likeable Media, will host an interactive workshop focused on building your brand's social media strategy complete with KPIs, voice strategy, crisis management, response guidelines, and more. Each student will create a personalized social strategy for their brand.

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Content Isn’t King… It’s Gold!
Author: Rod Brooks

Like any currency, content must be considered to be at least as valuable as what it is being exchanged for. As marketers, we need to keep the relevancy of our currency foremost in our minds. Said differently, our content – the stories, messages, tips, and insights that we share – are only as valuable as the individual receiving them perceives them to be.

 

Gold

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5 Ways to Improve Your Word of Mouth Marketing
Author: David Blake

Many businesses owners, other than our loyal WOMMA readers of course, believe that effective marketing can only be achieved with direct mail campaigns, expensive billboards, and a strong social media presence. However, while these are all great methods, it is important to remember that word of mouth marketing can be just as effective. If you want to improve customer service with the specific intent of improving your word of mouth marketing, you need to be attentive, diligent, and remember these tips: 

 

WOMM

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Jacob Hurwith
Marketing and Social Media
Coordinator, WOMMA

Our Contributors

Rod Brooks
Vice President & CMO, PEMCO Mutual Insurance
Angela Bandlow
Vice President of Marketing, Extole
Dennis O’Malley
CEO, Ready Pulse
Frank Burns
VP of Solutions, FeedMagnet
Taposh Dutta Roy
Engineering Manager, InPowered
Patrick Connelly
Senior Marketing Program Manager, InPowered
Ekaterina Walter
Social Media Strategist, Author
Theresa Trevor
Marketing Director, Amplifinity
Steven Van Belleghem
Author of “The Conversation Company”, B-Conversational
Jordan Slabaugh
Director of Social Media, Spredfast
Ashley Hurst
Global Business Development & Marketing, Social@Ogilvy
Geoffrey Colon
Vice President, Digital Strategy, Social@Ogilvy
Tom Boland
Senior Vice President, Social@Ogilvy
Adam Kornblum
Social Business Producer, Social@Ogilvy
Kendra Simpson
Vice President, Social Strategy, Social@Ogilvy
Stuart Tracte
Account Director, Digital Strategy, Social@Ogilvy
Brad Fay
Chief Operating Officer, Keller Fay Group
Brandon Whalen
Head of Marketing, Room 214
Courtney Livingston
Account Lead, Room 214
Brett Greene
Social Media Strategist, Room 214
Jason Cormier
Co-Founder, Room 214
Kristen Zufan
Consultant, ComBlu
Gary De Jesus
Former Senior Vice President of Corporate Development, MKTG INC
Drew Lancaster
Account Manager, Room 214
Richard Beedon
Founder & CEO, Amplifinity
Jill Mailander
Account Manager, Room 214
Andrew Rossi & Lauren Martiello
Creative Team, M Booth
Virginia Miracle
WOMMA Chairman and EVP of Services at Spredfast, Spredfast
Carri Bright
Senior Manager of Community & Support, Izea
Rick Murray
President of Edelman Chicago and WOMMA Board of Director, Edelman Chicago
Suzanne Fanning
President, WOMMA
Courtney Doman
Social Media Specialist, Spredfast
Ed Keller
CEO, Keller Fay Group
Jon Gregg
VP Sales, inPowered
Anthony DiResta
Partner, Winston & Strawn LLP
Rose Reid
Digital Strategist, Account Executive, Social@Ogilvy
Blake Brysha
Freelance Digital Strategist & Social Advisor, Extole
Irina Kondrashova
Strategist, 360i
Rosanna Rago
Influencer Marketing, 360i
Megan Conley
Social Publicist, 360i
Emily Garvey
Senior Social Publicist, 360i
Danny Palestine
Social Publicist, 360i
Jose Martinez-Salmeron
Senior Vice President, Executive Creative Director, Social@Ogilvy
Martin Oetting
Partner/Head of Research, trnd
Chloe Mathieu-Phillips
Supervisor, 360i
Peter Claridge
Marketing Manager, Unmetric
Billy Mitchell
President & Senior Creative Director, MLT Creative
Leah Bassett
Business Development & Marketing Manager, Zócalo Group
Stefan Pollack
President, The Pollack PR Marketing Group
Joe Colacurcio
Research Manager, Zócalo Group
Kim Cohen
Community Manager, Hunter & Bard
Amy Taylor
Lead Copywriter/Community Manager, Brains on Fire
Katie Kile
Senior Account Executive, Zócalo Group
Leigh Pankonien
Vice President, Social Distillery, Inc.
Aaron Mays
Communications Manager, Rise Interactive
Ryan Garcia
Legal Director, Dell
Evan Shumeyko
Head of Social Care, Social@Ogilvy
Melanie Taylor
Vice President, Social@Ogilvy
Joel Windels
Lead Community Manager, Brandwatch
Jye Smith
Vice President - Digital, Asia Pacific, Weber Shandwick
Tracey Petty
Sr. Program Director, Fizz
Marcia W. DiStaso
Assistant Professor, College of Communications at Pennsylvania State University
Asit Gupta
Co-founder, Advocacy WOM
Maggie Walsh
Senior Strategist, 360i
Ben Straley
Vice President of Social Technologies, Rio SEO
Gemma Craven
Executive Vice President, NY Group Director, Social@Ogilvy
Jeff Bodzewski
President & Chief Rhino, Rhinotale
Tom Chernaik
CEO at CMP.LY, Co-Chair of WOMMA’s MEAP
Megan Garafola
Digital Strategist, Social@Ogilvy
Chelsea Hickey
Marketing Manager, Zuberance
Devra Prywes
Marketing Director - Americas, Unruly Media
Katie Creaser
Vice President, Affect
David Yeend
Senior Brand Strategist, 22squared
Mr. iStratbuzz
Blogger, iStrategy
Michael Kwolek
Research Associate, Room 214
David Krejci
Executive Vice President, Weber Shandwick
Thomas Kim
Product Manager, Social Technologies, Rio SEO
Judi Friedman
Sr. Vice President, Fizz
Jasper Snyder
Vice President, Converseon
Nando Rodriguez
Senior Social Media Recruiter, NA, Social@Ogilvy
Rebecca Tann
Vice President of Marketing, Regus
Ashley Libby
Principal & Founder, The Anca Group
Bill Chamberlin
Principal Research Analyst and Consultant, IBM
Michael Fein
Director of Research and Analytics, Fanscape
Jane Collins
Research Director, BlogHer
Neil Beam
Director of Sales, MotiveQuest
David Blake
Freelancer, Money Crashers
Andy Levitt
Founding Partner, HealthTalker
Jennifer Voisard
Senior Consultant, ComBlu Inc.
Matt Heindl
Senior Director of Social Media Marketing , Razorfish
Allison Rice
Marketing Director, Amsterdam Printing
Miguel A. Cano
Digital and New Media Director, JSH&A Communications
Eric White
Freelance Blogger, Crowdtap
Karen Kuller
Director of Marketing, Hunter and Bard
Martin Daniel
Marketing Executive, Unmetric
Kristy Woolbright
Senior Social Media Associate, 22squared
Nick Cicero
Lead Social Strategist, Livefyre
Desiree Mejia
Intern, Social Distillery
Jeff Morrissey
Brand Specialist - Marketing and Innovation, BISSELL Business Ventures
Jeff Woelker
VP & Director of Digital, Zócalo Group