mike walsh
pier 1 bay 3
san francisco, ca 94111
415.602.7060
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Leverage Software helps you improve customer loyalty, build stronger brands, drive word-of-mouth marketing, innovate faster and listen to your customers like never before - by giving your customers the voice they deserve. The Leverage Community Platform empowers your customers to meet, build relationships, share ideas, contribute content, and learn from one another - giving you a way to quickly understand their values, needs, and opinions, and providing you with the insight you need to drive your business.
Leverage Software helps you engage and learn from your single most important asset: your customer. Through an innovative suite of online community products, we can help you empower your customers to meet one another, build relationships, share ideas, collaborate, provide real-time product feedback, and tell you exactly what's on their minds - twenty-four hours a day, seven days a week.
Today's business environment has been transformed. Word-of-mouth marketing can electrify a company's brand - or make it irrelevant. Creative and innovative customers can blog about an idea that could spark your next product version - or tell your competitor how they can beat you to the punch. Online evangelists for your company can invite hundreds of thousands of prospective customers to your company - or scare them away.
The most innovative brands in the world know that it's necessary to engage, adapt, and listen to their customer base. The flexible and extensible Leverage Community Platform helps your company do just that.
For companies who hold conferences or events, EventConnect enables you to offer an online networking community alongside your event in which your attendees and sponsors can meet, communicate, pre-schedule meetings with one another, and engage with your company before, during, and after your event.
For companies looking to engage their customers, developers, and partners year-round, CustomerConnect extends these capabilities and adds the ability for your end-users to share files, participate in ongoing discussions, and self-organize - and gives you the power to improve communication with them, gain insight, and connect your content to your customers like never before.
Every Leverage Community application is powered by the proprietary Relationship Intelligence analytics engine - the same engine which powers Leverage's relationship management modules for Salesforce.com and Siebel CRM OnDemand.